This training course will combine training in a range of communication and managerial models with opportunities to practice these models in a safe training environment.


What does the training cover?

The training course covers:


  • The difference between leaders and managers
  • Coaching - process and skills
  • Understanding delegation - the responsibility and accountability
  • Performance management
  • 3 steps to assertive behaviour to encourage staff to 'give their best'.
  • Feedback and its impact on staff performance
  • Managing poor performers
  • Performance interviews

2 days


Who is it for?


Anyone who wants to develop their management skills.


Course Fees                        Available on request



Courses  can be delivered at our Nuneaton training venue or at your own premises*.



*  Customers must be able to provide suitable classroom and workspace facilities for the number of delegates booked. 

Management Skills
Contact Us 
Telephone: 024 76325880